Emergency Room at Holzer Medical Center - Jackson

Welcome to the Emergency Department and Express Care at Holzer Medical Center-Jackson. HMC-Jackson’s Emergency Department is open 24 hours a day, seven days a week. We are located on the first floor.

This information helps explain what is going to occur during your stay.

While you are in this area of the hospital, you may experience some things that are unfamiliar to you. We hope what follows will briefly explain the process that occurs while you are visiting the Emergency Department and Express Care.

• Triage
• Registration
• Express Care
• Emergency Department
• Discharge

At the Emergency Department of Holzer Medical Center-Jackson, we promise you quick, professional attention that is both caring and compassionate.

If you wish to contact the Jackson Emergency Department, please visit the Holzer Medical Center-Jackson contact page. Our staff is ready to answer your questions and help you on the road to better health.

Triage

Whether you bring yourself, a family member brings you, or you are brought to the hospital by ambulance, you will speak with a Triage Nurse about why you are here. The Triage Nurse evaluates Emergency Department and Express Care patients (when Express Care is open), to determine who needs immediate care. Some patients must have care immediately. These patients are seen first. Although someone may go ahead of you, we are aware that you are waiting to be seen by a physician. If your condition worsens, let the Triage Nurse know immediately.

Please notify the Triage Nurse if:

• Your condition changes
• You need to lie down
• You leave the Emergency Department

The Triage Nurse will record why you are here, medications you take, and important information about your past medical history. This nurse will also want to take your temperature, heart rate, blood pressure, and discuss any pain you may have.

Registration

Your next step in the process is registration. You, or if you are too ill, a family member, will speak with one of the registration clerks.

The clerk will want to know your name, address and who your regular doctor is. We will treat you even if you don’t have insurance.

At registration you will be asked to sign a consent form. This gives us permission to treat you.

Express Care

Express Care is the non-acute section of the Emergency Department, located across from the Main Waiting Area and down the hall to the right of the Triage Waiting Area. Express Care takes care of life’s little emergencies. These emergencies can be treated quickly and efficiently in this patient care area.

In Express Care, you might have blood drawn for laboratory studies, x-rays ordered, stitches placed, and splints applied.

The medical provider will be a Physician who can write prescriptions and arrange for follow-up care with your regular doctor or a specialist. There is also a nurse waiting to help care for you.

Often a visit to Express Care is less complicated and may take less time than a visit to the acute care section of the Emergency Department.

Emergency Department

The acute care section of the Emergency Department is behind the double doors, near the Triage Waiting Area. You will be seen by a physician and may experience some or all of the following:

• Ongoing care by a nurse assigned to care for you.
• Blood drawn for laboratory tests. These tests may take as long as one hour or more to be completed.
• X-Rays. X-Rays take only a short time to be take, but the Emergency Department physician as well as the Radiology physician must examine the x-rays and make a determination before you will know the results.
• An EKG (heart racing).

Depending on test results, you may need:

• Medications
• IV fluids
• Bandages
• Stitches
• Splints or casts
• Surgery
• Admission to the hospital

All of these things take different amounts of time. The nurse caring for you can provide an idea of the length of time you can expect to wait. If at any time you are unsure of what is going to happen next, or are concerned about delays, please ask any of our staff.

Discharge

You will be given after care instructions before you leave. It is very important that you understand and follow these instructions. If you do not understand any of the instructions, please ask. If questions arise once you get home, please call the Emergency Department at: 740-396-8316. Express Care is available from 11 a.m. to11 p.m. at 740-395-8576.

Testimonials

Patients have said that if it weren’t for a hospital and our Emergency department they would not be here today.

Service Area

Holzer Medical Center, Jackson is located between Wellston and Oak Hill on Rt. 32, just off of Rt. 35. We are close to Beaver and Pike counties as well as Scioto county, and we have even seen patients from Vinton County.

Department History

The emergency department has been in operation since Holzer Medical Center, Jackson opened in December of 2000. Our Emergency Department treats a wide range of emergency treatment for illnesses, accidents, and other medical crises. A partial list of conditions which bring patients to the ER include:

• Accidents – from sports injuries to car accidents
• Allergic reactions
• Problems with breathing, including asthma attacks and pneumonia
• Cuts and abrasions
• Concussions and head injuries
• Burns
• Bleeding (including blood in urine and bowels)
• Heart attacks and chest pain
• Drug Overdoses
• Strokes
• Loss of vision or hearing
• Suicidal or homicidal thoughts
• Severe abdominal pain
• Food poisoning
• Vomiting
• High fevers

The Emergency Department also features a full range of tests and we have the ability to provide follow-up as needed.

Department Personnel

The Emergency Department is staffed by 13 full time RN’s, 2 Part-time RN’S, and 5 Per-diem RN’S, along with 4 unit sec. and 6 ED techs.

Location

Emergency Department
Holzer Medical Center, Jackson
500 Burlington Road
Jackson, OH 45640
740-395-8313

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