Holzer Gallipolis Receives Outstanding Patient Experience Award
Holzer Gallipolis has been named a 2026 Outstanding Patient Experience Award™ recipient by Healthgrades, the #1 site Americans use to find a doctor or hospital. This achievement reflects Holzer’s commitment to superior, patient-centered care and places the organization in the top percent of hospitals nationwide for patient experience.
“I’m so proud of our employees for living our mission ‘Friendly Visits, Excellent Care; Every Patient, Every Time,’ which speaks directly to the patient experience,” shared Dr. Rodney Stout, Chief Executive Officer for Holzer Health System. “This award is another example of our employees being recognized for the great work they do and making a positive impression on our patients.”
About the Healthgrades Outstanding Patient Experience Award
Each year, Healthgrades recognizes the top hospitals nationwide that provide an exceptional experience for patients during their hospital stay. For its 2026 analysis, Healthgrades evaluated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data from over 3,000 hospitals across 10 patient experience measures.*
These measures focus on patients’ perceptions of their hospital care, including staff communication, medication explanations, and cleanliness. Holzer’s Outstanding Patient Experience Award is the direct result of positive patient feedback in these critical areas.
"Better patient experiences are correlated with better health outcomes, which is why patients should always strive to seek care at a facility with a clear dedication to high-quality, patient-centered care,” said Dr. Alana Biggers, MPH, medical advisor at Healthgrades. “As an Outstanding Patient Experience Award recipient, Holzer sets the benchmark for patient experience nationwide, ensuring that every patient feels heard, empowered, and confident throughout the care journey.”
Consumers can visit healthgrades.com to learn more about how Healthgrades measures hospital quality and view the Outstanding Patient Experience Award Methodology.
*Healthgrades evaluated 3,020 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from January 2024 to December 2024. Hospitals in the bottom 20% for overall clinical quality were excluded from consideration.
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About Holzer Health System
Holzer Health System is a not-for-profit multi-disciplinary regional health system with locations throughout southeastern Ohio and western West Virginia. The system includes two hospital locations, multiple clinical locations, long-term care entities, and more than 180 providers in more than 30 medical specialties. Holzer provides the entire continuum of care for the communities we serve. For more information, visit www.holzer.org.
About Healthgrades
Healthgrades is dedicated to empowering meaningful connections between patients, doctors, and hospitals. As the #1 platform for finding a doctor and a leader in healthcare transparency, we help millions of consumers each month find and schedule appointments with their healthcare professional of choice and prepare for their appointments with best-in-class, treatment-focused content.
For over 20 years, our health system, group practice, and life sciences marketing solutions have helped our partners reach and engage consumers on their way to the doctor.
Healthgrades is part of RVO Health, the largest consumer health and wellness audience online across its brand portfolio, including Healthgrades, Healthline, Medical News Today, Greatist, Psych Central and Bezzy, which touch every part of the health and wellness journey. RVO Health helps more than 100 million unique visitors live their strongest and healthiest lives each month.
