Survey Ratings and Rankings: Patient & Family Experience
Holzer Health System is committed to providing you and your family with the best possible experience, each and every time you visit us.
One way we learn more about our patients’ experiences is through survey feedback. The information provided is used to continually improve the experiences of the patients who entrust us with their lives. We also use your feedback to recognize the efforts of our dedicated team of Caregivers.
After being discharged from the hospital, inpatients may receive a survey that invites them to rate their experience with us. Like most, if not all, other hospitals in the U.S., Holzer participates in a national, standardized survey, called the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) sponsored by Centers for Medicare & Medicaid Services. Results based upon experiences from October 2014 to September 2015 are available by visiting the Hospital Compare website (www.medicare.gov/hospitalcompare).
View the Survey Results