Self Check-In

Self Check-In for Your Appointment

Now you can complete pre-appointment tasks and streamline the check-in process right from your phone, tablet, or computer, including:

  • Sign consent forms
  • Upload insurance card photos
  • Review & update family history
  • Review & update medication list
  • Review & update surgical history and allergy history
  • Fill out screening questionnaires
  • Update demographics
  • Pay copay and balance

Easy & Secure Access

Holzer Self Check-In is accessible through email and text message appointment reminders and the patient portal.

  • You can begin the self check-in pre-registration process between 2-10 days prior to your appointment using links in your automated emails or via the Appointments section of you athenaHealth patient portal account.
  • If you haven't completed the self check-in 24 hours prior to your appointment and have provided consent to text messages, you will receive a text message prompting you to complete the self check-in process.
  • You may use the athenaPatient™ mobile app and the QR code in the office to self check-in.

Frequently Asked Questions

Is self check-in secure?

Yes, it is designed to be secure and HIPAA compliant, with data flowing directly into the electronic health record rather than sitting as a paper document.

What if I need help?

If you experience technical difficulties, ensure you are using an updated browser (Chrome, Edge, Firefox, Safari) and that your device is connected to the internet. If you need assistance with the patient portal, call 740-441-5133.

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